Are you ready to take your creative ideas from ‘incremental’ to ‘disruptive’ or even ‘destructive’? Nick Webb just spoke to one of our teams and left the group inspired and eager to break our normal conventions. He’s right when he says Innovation is not a bumper sticker – you have to do something to make it come to life. Cal Austin Regional Director – Pfizer Innovation
Your audience demands a healthcare speaker who is not merely a theorist but a real-world expert who walks the walk. Nicholas Webb is a multi-award-winning inventor, best-selling author, served as an adjunct professor, and the director for the Center for Innovation at WesternU, one of the country’s top medical schools. The inventor of one of the world’s smallest medical implants who has been awarded over forty patents by the US Patent Office, he’s also the CEO of Lassen Scientific Inc. a management consulting firm that provides innovation management consulting service and training to the best brands in the world. “What Customers Crave,” his number-one best-selling book on customer experience, is used by the top brands in healthcare to drive patient experience design.
There are two things to know about the future of healthcare: It’s very predictable and it’s awesome.
Understanding the future of healthcare will empower you to hardwire industry-leading insights into
your organizational strategies.
The future of healthcare will be massively impacted by enabling technologies leveraging everything
from artificial intelligence, predictive analytics, augmented reality, and anticipatory wearable technologies,
just to name a few. Understand the trajectory of change so you can participate in the future of healthcare.
Patients view healthcare as a consumer product, yet many organizations are not delivering on this
fundamental expectation. The best healthcare brands, hospitals, and clinics are leveraging the power of
patient experience design to drive sustainable growth, profit, and patient satisfaction.