Along with “love thy customer” and the rest of the “customer touch” components, we arrive at one of the more human elements of the innovation process: teamwork and the team itself. Basically what I look for is a team that really “walks the walk,” rather...

Greater problems of focus and leadership inherent in an organization, just like the daily meteorological phenomena called “weather” are really driven by climate. Weather describes dynamic conditions that can change day-to-day, challenging and often defying prediction and control. Climate, on the other hand, is constant;...