Along with “love thy customer” and the rest of the “customer touch” components, we arrive at one of the more human elements of the innovation process: teamwork and the team itself. Basically what I look for is a team that really “walks the walk,” rather...
Statistics show us that organizations that have the discipline to really understand their market space and their customers have a significantly higher success rate than companies that focus on risk management. So – forgive the sports analogy – but here it is: the difference between...
Put simply, new technologies of yesteryear last longer than their counterparts today. Railroads, the great new technology of the 19th century, had a huge impact on business and commerce nearly everywhere. Their dominance as a transportation technology lasted over 100 years. Fast forward to radio. As...
