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03 Sep

Here’s Why Your CRM Strategy Stinks

CRM or Customer Relationship Management Systems How would you like to take your kids to a playground where there’s a gigantic sign that says: “No Running?” How would you like to take your kids to a playground that has a big antique railroad caboose that says:...

00:38 / Customer Experience / Innovation
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17 May

Challenges of the CRM Approach

Years ago CRM systems came into vogue as the latest and greatest end-all mechanisms to connect to customers. Collect data from all customers at all “touch points” to the organization – sales, service, after-market sales, mouse clicks on company sites, overlay it with some...

16:34 / Customer Experience / Innovation
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Nicholas Webb
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Nicholas Webb is a top innovation keynote speaker, healthcare keynote speaker and business keynote speaker. If your organization is looking for one of the top keynote speakers to speak at your upcoming event or conference, Nicholas is your best choice.

Speaking Topics
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  • INNOVATION
  • Healthcare Speaker
  • Customer Experience
  • LEADERSHIP
  • FUTURE TRENDS
  • MOTIVATION
  • MARKETING
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