Nick Webb | Business

13 Jan

New Series of Business, Technology and Healthcare Podcasts

[caption id="attachment_2011" align="alignnone" width="754"] Top business podcasts by author and speaker Nicholas J Webb[/caption] Beginning February 15, 2016 I will launch my range of podcasts that will address the future of business, leadership, technology, customer engagement, healthcare and education. If you're like me you're probably too...

22:16 / Customer Experience

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16 Sep

Use Fake Teeth (Everyone Is Doing It)

There was a time when you’d reach a certain age and your teeth would begin to rot and fall out. You would make the dreaded trip to the dentist, get into the torture-device-like chair, and look into the stadium grade light hanging from the ceiling....

00:33 / Customer Experience / Innovation

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16 Sep

Insights from a Talking Washing Machine

The amount of information that hyperconnected sandboxes will produce will ultimately generate greater insights that lead to innovations and value. When your washing machine can talk to your phone which can talk to your water provider, we will find ways to use those resources more...

00:30 / Customer Experience / Innovation

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12 Sep

The Three Ingredients of Success

Three Ingredients of Success The three ingredients of success are hyperconnectivity, game mechanics, and socialization. All three work in concert with another, flowing seamlessly between each other. Hyperconnectivity Over the next several decades, connectivity will accelerate to nearly unforeseeable levels. There has been a dramatic jump in...

12:40 / Customer Experience / Innovation

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07 Sep

Welcome To the New Digital Grid, Connection Architects

Connection Architects The Connection Shift calls for leaders to become connection architects. This involves emphasizing a management and leadership style that promotes building bonds between people, not separating them through hierarchy and bureaucracy. It has far more to do with the connection of people, markets, and...

14:13 / Customer Experience / Innovation

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04 Sep

Your Innovation ‘To-Do’ List

Innovation is as much a philosophy as it is a science. Look from the philosophical perspective and you come to a fork in the road, what some refer to as a strategic inflection point. You can continue to use the leadership and management methods of...

12:02 / Customer Experience / Innovation

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03 Sep

Here’s Why Your CRM Strategy Stinks

CRM or Customer Relationship Management Systems How would you like to take your kids to a playground where there’s a gigantic sign that says: “No Running?” How would you like to take your kids to a playground that has a big antique railroad caboose that says:...

00:38 / Customer Experience / Innovation

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01 Sep

What Would Happen If You Made Your Products Free?!

“I’ll tell you what brilliance in advertising is: 99 cents.” This observation from an episode of the TV drama “Mad Men” points at some relevant truths. There was a time when 99 cents didn’t exist. In turn, there was a point when people thought that selling...

00:58 / Customer Experience / Innovation

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13 Aug

The Nielsen Company and Innovation Superstardom

Most of you have heard of the “Nielsen ratings” used to measure the popularity of television programs and other media. These ratings are only a small part of today’s Nielsen Company’s world-leading offering of marketing and media information and measurement. In fact, I get bored with...

23:47 / Customer Experience / Innovation

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10 Aug

Extinguish Fear and Focus on the Opportunity

As the widely quoted axiom holds: “The biggest cause of failure is the fear of failure.” It’s an unbelievable cosmic truth that so many forget. Fear is the most insidious of all human emotions. Yet, organizations often try to use fear as a tool of...

01:02 / Customer Experience / Innovation

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New Series of Business, Technology and Healthcare Podcasts

Use Fake Teeth (Everyone Is Doing It)

Insights from a Talking Washing Machine

The Three Ingredients of Success

Welcome To the New Digital Grid, Connection Architects

Your Innovation ‘To-Do’ List

Here’s Why Your CRM Strategy Stinks

What Would Happen If You Made Your Products Free?!

The Nielsen Company and Innovation Superstardom

Extinguish Fear and Focus on the Opportunity

Nicholas Webb

Speaking Topics