GE realized that in the Innovation Economy, where information devices are essential to the success of any business, connectivity between its people wouldn’t be enough. It also saw that its customers were leaving and going to non-traditional competitors. Innovation for the company became more than...
There was a time when you’d reach a certain age and your teeth would begin to rot and fall out. You would make the dreaded trip to the dentist, get into the torture-device-like chair, and look into the stadium grade light hanging from the ceiling....
It used to be that incremental innovation was enough to compete in a mildly competitive marketplace with long product life cycles. Today, product cycles have been expedited. Innovation comes fast and hard and often. You may be wondering what the big deal with innovation is...
Frankly put, your company doesn’t innovate because your workplace culture sucks. As a management consultant working with some of the best and worst companies in the world, I have discovered that the very system of community that holds a company together is left forgotten. The...
Connection Architects The Connection Shift calls for leaders to become connection architects. This involves emphasizing a management and leadership style that promotes building bonds between people, not separating them through hierarchy and bureaucracy. It has far more to do with the connection of people, markets, and...
One of my favorite Innovation Superstars is HP, and in particular, I’m impressed with the “HP Garage”. I’ll never forget my first “dot.com” consulting engagement at the very beginning of the dot.com boom. The first day of that engagement I sat in on one of their...
“I’ll tell you what brilliance in advertising is: 99 cents.” This observation from an episode of the TV drama “Mad Men” points at some relevant truths. There was a time when 99 cents didn’t exist. In turn, there was a point when people thought that selling...
