Three Ingredients of Success The three ingredients of success are hyperconnectivity, game mechanics, and socialization. All three work in concert with another, flowing seamlessly between each other. Hyperconnectivity Over the next several decades, connectivity will accelerate to nearly unforeseeable levels. There has been a dramatic jump in...

Think holistically about the customer experience. As you’ve probably picked up I’m not a fan of incrementalism – the “paint it blue, call it new” style of innovation that seems more directed to satisfying the need of new product development departments who want to proclaim...